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Our online customer support includes a trouble ticketing, software updates, documentation and frequently asked questions.
Please note our trouble ticketing system and support resources are for CBNL contracted customers only.
If you’re looking for general information, please contact our sales team.
Raise a support ticket online
- Raise a support ticket
- Email us at firstname.lastname@example.org
- Call us on +44 1223 703030
- Call us on +1-855-616-2265 (US)
CBNL customer service is managed by our global support team who will contact you to help with your request.
For urgent support, please both call and email us.
Register for our support resources
To access the online resources below, you’ll first need to register your details here.
Support resources are for CBNL customers only, please contact our sales team for general enquiries.
Access our support resources
- Download manuals, technical notes, calculation tools and PCN forms.
- Read our frequently asked questions
- Download our conformance documents
- Complete a Return Material Authorisation (RMA) form before sending an item for investigation or repair.