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Customer support

Customer support

Our online customer support includes a trouble ticketing, software updates and documentation.

Please note our trouble ticketing system and support resources are for CBNL contracted customers only.

If you’re looking for general information, please contact our sales team.


Raise a support ticket online

CBNL customer service is managed by our global support team who will contact you to help with your request.

For urgent support, please both call and email us.


Register for our support resources

To access the online resources below, you’ll first need to register your details here.

Support resources are for CBNL customers only, please contact our sales team for general enquiries.


Access our support resources



Arranging repairs